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Delivery Information


We send all orders on the same day, Delivery is estimated within 1-5 working days on orders placed by 5pm on a working day, we work closely with Parcelforce and Royal Mail.

If you are not at home, the driver may leave the parcel in a secure place or with a neighbour and post a card advising you where they have left it. If they are unable to deliver the parcel after 3 attempts, the parcel will be returned to our warehouse.

If your order does not arrive within 7 days and you have not had any communication from us to advise of a delay please call us on 02034685914 between the hours of 9 am to 6 pm, Monday to Friday and 10 am to 4 pm, Saturday or email us at sales@etradehouse.com to track a missing order.

We will send you a tracking number depending on the amount you spend once your order is dispatched so you can keep an eye on the order.


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