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FAQs


How to place order:
Please first Login to the site by clicking on Login Icon at top left corner or register if you are a new customer.
Then chose the product by clicking on Category or Subcategory from left hand menu.
Click on add button to add your product to your shopping cart.
Finally click on shopping Basket at the right hand corner.
Then chose the delivery from shipping drop down menu.
Then click on Payment icon Image to pay for the order.
Please note we do not accept card payment over the phone for your own security.
When will I receive my order:
Your order will be dispatched on the same day if it is paid on or before 4.30PM on a working day, therefore you should receive it the next working day.
Do I get discount:
There are two types of discount that our website offer.

A. Quantity Discount:
The more you buy the more discount you will get on selected items. When you increase the quantity of the product the prices of the product should comes down on selected items.
B. Discount for regular customers:
If you been buying from our site for more then three months and spent at least ?30000.00 then please contact us and we will assign you a discount level based on your past orders Once the discount is assigned to your account, you will be able to see it if you are signed in.
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